Privacy Policy

Last updated: May 2026

At Dietking Herbal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or other payment method information (processed securely through our payment gateway).
Device & Usage Information: IP address, browser type, pages visited, and time spent on our website.
Order Information: Details of products purchased, order history, and transaction records.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Send order confirmations, updates, and shipping notifications.
Respond to your queries and provide customer support.
Improve our website, products, and services.
Send promotional emails and offers (only if you have opted in).
Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist in operating our website and conducting our business (e.g., payment processors, shipping partners).
Legal Authorities: When required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dietking Herbal
Email: support@dietkingherbal.com
Website: dietkingherbal.myshopify.com